Privacy Policy

Last Updated: 11/11/2025

Midnight Sky Adventures LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, booking systems, and services.

1. Information We Collect

Information You Provide to Us

We may collect personal information when you:

  • Book a tour
  • Fill out a form or contact us
  • Communicate with us by email, phone, or messaging platform
  • Join our mailing list

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing or payment information
  • Pickup location (hotel, address)
  • Any additional information voluntarily provided

Information Automatically Collected

When you visit our website, certain data may be automatically collected, such as:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and referring links
  • Basic analytics for website performance and security

Information From Booking Platforms

If you book through a third-party (e.g., TripAdvisor, Viator, Bokun), we may receive limited personal and booking information as allowed by their privacy policies.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate tour details or updates
  • Provide customer support
  • Improve our website, services, and operations
  • Comply with legal obligations
  • Send important service-related notifications

We do not sell or rent your personal information to anyone.

3. Sharing of Information

We may share your information with:

  • Service providers who assist with payments, booking management, website hosting, or email communication
  • Law enforcement if required by law or to protect our rights and safety
  • Third-party booking platforms (TripAdvisor, Bokun, Viator) when you use them to book a tour

We only share the minimum information necessary to perform these functions.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve site performance
  • Understand how visitors interact with our pages
  • Help with basic analytics

You can disable cookies in your browser settings, though some features may not function fully.

5. Data Retention

We keep your information only for as long as needed to:

  • Provide our services
  • Maintain accurate business records
  • Comply with legal and tax requirements

6. Data Security

We take reasonable steps to protect your information, including encryption where appropriate, secure payment processing, and limiting access to authorized personnel only. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Choices & Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold
  • Request corrections
  • Request deletion (where legally permitted)
  • Opt out of non-essential communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

We do not knowingly collect or store information from children under 13. If you believe we have received such information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Midnight Sky Adventures LLC
Email: hello@midnightskytours.com